This Frequently Asked Questions text is not intended to give a legal or contractual answer to each question; it is simply an attempt to give members an overview. Click on a topic below for more information:

What is a Management Company?

Most apartment complexes and many mixed developments (houses and apartments) are what are known as a private development.  This means that each owner is financially responsible for the maintenance and upkeep of the common areas of the complex.

It is only fair that all owners who enjoy the benefits of living in the complex are members of the Limited Company and therefore each townhouse/apartment owner automatically becomes a member of the Management Company when they buy their property.


What is the function of the Management Company?

It is responsible for the efficient and effective running of the complex, from the insurance of the apartment and duplex buildings and the public areas from a liability point of view, and ensuring the internal and external common areas are maintained etc, to ensuring that the refuse collections take place and any entrance gates are in working order.

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What’s the difference between the Management Company and the Managing Agent?

As mentioned earlier, all the property owners become members of the Management Company when they purchased their individual properties. The members, for practical reasons, do not normally wish to carry out these functions.  Therefore the Management Company retains a Managing Agent, in this case, Wallis Property Management Ltd., to look after these functions.


What is a Managing Agent not responsible for?

The Managing Agent’s area of responsibility does not extend to the maintenance of items inside each apartment, or to involvement with intruder alarms, parties etc. after office hours.


What do I do if my neighbours are noisy?

If you would prefer not to attempt to resolve the matter directly, you can contact our office at This email address is being protected from spambots. You need JavaScript enabled to view it.. In your email, please include your own contact details (not for disclosure) and the details of the offending parties, including dates, times and nature of the problem.


What is the position with residents parking?

If spaces are numbered, then they should be strictly adhered to. If your space has been taken, do not park in another assigned space, as this will only spread the problem further. If you must double-park, leave a note for other residents, so that they know that it is a once-off.

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What maintenance is carried out, and who is responsible?

The maintenance of lights, doors, locks, intercoms, lifts, common area grounds maintenance, refuse collection (apartments), sweeping, etc. is the collective responsibility of all owners and the actual work is carried out by the Managing Agent’s office on behalf of the Management Company, i.e. the owners.


Who decides on these actions and when?

The decisions are made at the Management Company AGM, where the aims and suggestions of the owners for the wellbeing of the complex are discussed and agreed.  A board of directors is elected from the owners, and this board works with a chosen Managing Agent to have the agreed proposals carried out.


Is the AGM important to me?

An Annual General Meeting is arranged by the Managing Agent, on behalf of the Management Company to review the previous year's activities, and discuss and agree plans for the following year. It is important to attend the AGM, as this is your chance to have a say in the running of your development. All owners are given notice of the time and location of the AGM 21 days in advance. Only owners are entitled to attend the AGM, and those whose accounts are not in arrears are entitled to vote on motions raised. The resolutions agreed are binding on all members.


What is covered by the insurance taken out by the Management Company?

It covers the public liability risk to the development and also the building fabric of the apartment blocks and duplex units.  It does not cover the contents of each apartment or townhouse.  It is strongly recommended that every owner/resident take out a separate policy covering the contents of their property.

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What is a Common Area?

Everything outside each owner’s property is called a common area. This covers the hallways in the apartments blocks, any internal car parks and bin sheds, as well as all outdoor areas and outbuildings except the gardens of any houses in the complex.


What is the Service Charge and how is its amount decided?

In order to meet the costs of running the complex, each property owner pays a service charge on an annual basis. A budget is drawn up each year and presented to the directors of the Management Company. The total budget amount will have been divided by the number of properties in the complex (sometimes weighted by the varying size or type of properties concerned). Once the board of the Management Company approves the budget, it is then charged out to all owners.


What is a Sinking Fund?

A proportion of the annual Service Charge is put aside for the replacement of major common-area items. e.g: painting, replacement of carpets, major repairs to fire alarms or lift mechanisms.


How long is the service charge payable?

As long as you own the property in the complex, you pay an annual service charge. Once the property is sold, the new owner is responsible for the payment of the service charge. When selling your property, it is vital that you (or your Solicitor) informs the Managing agent of the change of ownership, and that all charges, such as Service Charges, Legal Fees, Interest, etc are paid up to date. Please refer to the Checklist for Sellers.

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Will the service charge be the same each year?

No, the budget for the year will vary, according to the upcoming running costs of the complex. The cost may rise in some years, due to inflation and exceptional items, but on other occasions it may be lower than the previous year.


When do I need to pay my service charge?

The service change is issued on an annual basis and must to be paid fourteen days by the due date shown on the invoice.
Because most Management Company financial years’ are the same as the calendar year, the service charge is issued at the start of the year.


How do I pay?

  • Payment is by cheque, Bank Draft or Postal Order
  • Payment should be made to “”, not to Wallis Property Management.
  • It should be forwarded to the Managing Agents who are:

Wallis Property Management Ltd.
48 Fitzwilliam Square,
Dublin 2.

  • A receipt will be forwarded to your correspondence address. Please ensure that your correspondence address is kept up-to-date at the Managing Agent's office.


What if I don’t pay?

  • In accordance with the terms of the Head Lease, please note that owners are not entitled to withhold Service Charges on account of an issue that they have with the running or maintenance of the development. Further clarification can be sought from your Solicitor as required.
  • The Management Company charges interest on overdue accounts.
  • A €50.00 Administration Charge will also be applied to the account of the property.
  • If the situation persists, the Management Company will pass the outstanding service charge to Solicitors (as it is obliged to do under the terms of the Head Lease) who specialise in debt collection.
  • The Solicitors will obtain a judgement in the District Courts on behalf of the Management Company. This judgement will be registered against the property in question.
  • Ongoing failure to pay outstanding Charges means that interest will continue to accrue, and the resulting balance will be considerably larger than the original amount owed.
  • This effectively means all the monies owed, (including interest and legal costs) must be paid to the Management Company before a sale of the property can be completed.
  • A prospective purchaser’s solicitor checks as a matter of course for any judgements recorded against the property.
  • They also contact the Management Company’s Agent for a statement of monies owned in relation to the service charge for the property.
  • Payment of overdue Service Charges without payment of Interest and Legal Costs means that the property's account is still in arrears.

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When you bought your property, you signed a document that entered you into a legal agreement with your Management Company to be bound by the rules of the Company.

It is in all owners’ interests that all monies in the budget are available, as a shortage of funds means that the Managements Company’s (owners’) requirements cannot be met, and the complex will suffer, making all properties there less pleasant to live in, and harder to sell or let.



Get In Touch

Call: (01) 662 9000



Address: 48 Fitzwilliam Square, Dublin 2, Ireland.

Wallis Property Management

WPM uses a wide range of trusted contractors for all work and maintenance requirements. Leaving the letting and sales of units to other service providers allows WPM to specialise in property management.

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